Klinikals Technologies LLC. Is a subsidiary of Klinikals Information Systems Pvt., Ltd. owns and operates the websites located at www.klinikals.com, and various mobile applications (collectively, the “Site” or “Sites”). Through these Sites we operate various online services that enable eligible individuals (“consumers”) to receive various types of health care information and telehealth services (“Services”). The Sites also have public portions that allow anyone to educate themselves on the Services available from Klinikals.
We reserve the right to change this policy at any given time, of which you will be promptly updated. By accessing or using the Sites after such changes are posted you agree to all such changes. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
Either Klinikals or a
When you visit the website, we may collect the following data:
•Your IP addresses (the computer’s address on the internet)
•Operating system (e.g. Windows Vista)
•Browser software (e.g. Microsoft Internet Explorer, Firefox, etc.)
•Internet Service Provider (e.g. AOL)
•Your contact information and email address.
•Geographic location (e.g. Boston, Mass.)
•Other information such as interests and preferences.
•Data profile regarding your online behavior on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
•To better understand your needs.
•To improve our services and products.
•To send you promotional emails containing the information we think you will find interesting.
•To contact you to fill out surveys and participate in other types of market research.
•To customize our website according to your online behavior and personal preferences.
We use this information to continuously enhance our Sites and to better serve our Visitors’ needs. For example, we use this information to know what browsers people most commonly use, what pages are most often visited, and what functionality is most used. All the information Klinikals collects from Visitors’ computers is deidentified and is not personal information.
We may also use your geographic location to provide you with specific content and direct you to your closest service providers to the extent permitted by applicable law.
Safeguarding and Securing the Data
Klinikals is committed to securing your data and keeping it confidential. Klinikals has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Privacy and Security of the Secure Portal
Some of Klinikals Sites can be used only by Klinikals Consumers, require Consumers to register and log- in, and are password protected (“Registered Users”). The password protected portions of the Sites are referred to as the Secure Portals. The Secure Portals contain protected health information (PHI) or personal information about Consumers. Because of this, on the Secure Portals, Klinikals Health must be able to link a Member’s activity back to their identity, for example to verify identity in our systems and eligibility for Services. Therefore, in the Secure Portals, Klinikals Health does collect identifiable information about Consumers. This includes pages visited and Services initiated.
While no web site can guarantee security, we maintain physical, administrative, and technical safeguards to help protect your PHI collected via the Secure Portals as required by applicable law. While we cannot guarantee that loss, misuse or alteration to data will not occur, we use industry standards, such as Secure Socket Layers ("SSL") technology, to help safeguard against such occurrences. On the Secure Portals, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our website to ensure confidentiality.
Our data center is both physically and electronically secured. Our servers are protected behind the Internet by using firewall and encryption technology. All data is stored and transferred in encrypted formats that either meet or exceed standards defined by state and federal laws. No data is transferred to users that do not have rights to access such information.
All information and data you submit through the Klinikals's Sites is stored on secure servers located in the United States.
We allow Consumers to access the Services through a software application on a mobile device (an "Application"). If you choose to an Application, Klinikals will collect additional information about you including (1) location data, (2) device IDs and (3) other information regarding your use of the Application. Klinikals uses the information collected to analyze and improve the Member’s experience using the Application and otherwise communicate with the Member about the Services. Additionally, we track your location and send push notifications from time to time in order to update you about the Services and what is available to you as a Member. If you no longer wish to receive such communications, you may turn them off at the device level.
Like many companies, we use “cookies” to help you better navigate the Sites. A “cookie” is a small piece of information sent by Klinikals
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
Links to Other Websites
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
HOW TO CONTACT US?
Questions or comments regarding this Policy should be submitted to Klinikals at firstname.lastname@example.org